Frequently Asked Questions

FAQ

  • Can I put a limit on the gas delivered?

    Yes, if you only want $20/delivery, the details can be updated on the app.

  • Do I have to be at the vehicle for it to be serviced?

    Nope! Because of the app, we will let you know when it has been serviced.  

  • How are the gas prices determined?

    Gas prices are determined by the average in your area. 

  • How do I know when gas has been delivered?

    The app will send you a notification    

  • How do I pay?

    When registering on the app, it will ask for your credit card information. Your credit card will be charged when the job is complete.   

  • How does delivery pricing work?

    The price of gas is the average in your area plus the delivery fee. All expenses get charged to your credit card.

  • What if my fuel door locks?

    Pop your fuel tank door before you leave the vehicle. If someone closes it, we will send you a text.    

  • What type of gas do you offer?

    We offer regular, premium and diesel.    

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    © Fuel Donkey Inc.

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    © Fuel Donkey Inc.